SOCIAL MEDIA MARKETING WITH YOUR CUSTOMERS DURING A NATURAL DISASTER
Social Media Marketing With Your Customers During A Natural Disaster Communicating with your customers who may be experiencing a disaster is a delicate balance between understanding that some customers will be seriously affected by the disaster, and many others will not. How do you balance it out? What kinds of messages should you use? During Hurricanes Harvey and Irma, two clients, a retail e-commerce business with customers across the globe (including in Texas and Florida) and an association hosting their…